FAQ

Everything partners ask us

Documents, timelines, commission, payouts and support — all in one place. If something is missing, message us on WhatsApp and we will answer directly.

  • Documents
  • Timelines
  • Payouts
  • Support
FAQ

Everything you need to know before you sign up

Cost to Cost Foods charges significantly lower commissions — typically 40–60% less than other platforms. Exact rates are shared during onboarding based on your cuisine and city.

Yes. Our cloud POS, KOT, Restaurant App and Waiter App are bundled with your partnership at no additional cost.

Same day. Orders completed on a day are settled to your bank account by end of the same day.

GST is preferred but not mandatory for small restaurants. FSSAI is required for all food businesses.

Absolutely. Many of our partners use us alongside other platforms and still find our economics far better.

Usually 24–72 hours after your documents are verified and menu is uploaded.

It manages orders, KOT, inventory, table service, coupons, GST reports and analytics — replacing 3-4 separate tools.

Yes. We have dedicated flows for restaurants, cafes, food trucks and bakeries. Each outlet is onboarded as its own partner account.

FSSAI licence, PAN, GST (if applicable), bank account details, business address proof and menu.

Yes. Send us a PDF or image of your menu and our team digitises it for you.

You must be 18+, own a two-wheeler or bicycle, and have a valid licence (for motorised vehicles), Aadhaar and PAN.

Full-time riders in Tier-1 cities typically earn ₹800–₹2,000/day including bonuses and incentives.

Instantly. Riders can withdraw earnings anytime from the app to their bank account or UPI.

Yes. Active riders are covered under our on-duty insurance programme.

We are expanding across India city by city. Register and our team will confirm availability in your area.

Yes. Create and manage coupons, flash deals and combos directly from the dashboard.

Yes. UPI, cards, wallets and net-banking are all supported with instant settlement.

No. Partnership is month-to-month. You can pause or leave at any time.

All data is encrypted in transit and at rest. We are fully compliant with Indian data protection guidelines.

WhatsApp us at +91 95819 18104 or email support@ctocfoods.in. Our team responds within a few hours.

Quick reference

Documents to keep ready

  • Restaurants: FSSAI licence, GST certificate (if registered), PAN, cancelled cheque or bank details, menu with prices, outlet photos.
  • Delivery partners: Aadhaar, PAN, driving licence, vehicle RC, bank details and a recent photo.

How long onboarding takes

  • Form takes about 6–8 minutes and saves as you go, so you can finish later.
  • Verification is usually 24–48 working hours once documents are uploaded.
  • Menu setup and a short training call happen before you go live.

Money matters

  • Commission is lower than the large aggregators and confirmed in writing before you go live.
  • Payouts settle the same day into the bank account you register.
  • The full toolkit is free for the first month, with no joining or listing fee.

Support after go-live

  • WhatsApp and phone support on +91 95819 18104 during operating hours.
  • Email support@ctocfoods.in for account, payout or menu requests.
  • Track your application and documents any time in the partner portal.
Still have a question?
Ready when you are

Ready to grow with Cost to Cost Foods?

Register in under 5 minutes. Our team gets in touch within a business day.